Frequently Asked Questions
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Contact us at jobs@cleaning.com.
General
What areas can I service?
At Cleaning.com™ you can choose locations that best suits you and your life. Just let us know the neighborhoods, or suburbs that you'd like to accept jobs from, and we'll make sure you're only notified of jobs in those areas.
How many jobs am I able to take on?
You can accept as many as you want! Build a regular roster of customers that centers around your schedule. You will only be offered jobs that fall within the times that you want to work. Cleaning.com™ Services gives you freedom and flexibility.
Do I need a car or automobile transportation?
No! You don't need a car, or travel long distances. Let us know what your preferences are and you can either walk or take public transportation to and in-between jobs.
How much can I make?
Make up to $20/hour/job. Our top professionals make more than $500 a week and are paid weekly.
Can I refer a friend?
Absolutely, we love referrals and your friends are more than welcome to join Cleaning.com™ Services! To join, please ask them to use the link below and we will be in touch with them if they meet the criterion!
How do I get paid?
Cleaners are paid per job completed. Money is deposited into your account each week automagically.
I already clean homes, so can I clean for just a few days?
Absolutely. You choose when you clean. If you are already an independent housekeeper, we can help you earn more on Fridays or weekends.
What are Cleaning.com™ requirements?
You must be 21 and over, are able to send and receive text messages & have access to the Internet from your phone or desktop/laptop. As part of our approval process, you'll undergo a background check, plus a Department of Justice SMART screening. This will require a Social Security number and identification information.
Location and hours
What happens if I can't enter a customer's place?
Are you having issues getting into a customer's home or residence? If you haven't checked their door gateway information in the Job Notes section, take a look there. If that doesn't work, we recommend contacting the customer, and letting us know so we can also help get in touch with them.
My application status
We're excited to have you join us as soon as possible, but hold on tight as we're trying to process them as quickly as we can.
Once you've been approved, an email will be sent with details on next steps. So just hang on a check your inbox. No need to submit a new application, or email.
How do I update my contact information?
Keeping your contact information updated is vitally important. Without it, your payments and job notifications could be affected.
To edit your information, just login to your account with your credentials and make your changes anytime.